Frequently Asked Questions
Frequently Asked Questions
About GTG Living Water
What is GTG Living Water?
GTG Living Water is a premium alkaline mineral water sourced from the pristine mountain springs of Albania and Greece. It is naturally rich in minerals and has an alkaline PH 7.4, making it an excellent choice for daily hydration.
Why is alkaline mineral water good for me?
Alkaline mineral water contains natural minerals such as calcium, magnesium, and potassium that support healthy body function. Many people find alkaline water easier to absorb and gentler on the digestive system compared to regular tap water.
What is the pH of GTG Living Water?
GTG Living Water has a pH of 7.4 — naturally alkaline and perfectly balanced to support healthy daily hydration.
Where does GTG Living Water come from?
GTG Living Water originates from mountain springs in Albania and Greece. It is shipped to New South Wales and then distributed across Western Australia exclusively by Aqua Hub WA.
Ordering & Delivery
Where do you deliver?
We deliver across Perth and Western Australia. Contact us if you are unsure whether we service your area.
How long does delivery take?
Most orders within the Perth metro area are delivered within 2–3 business days. Regional WA deliveries may take slightly longer.
Do you offer subscription or recurring delivery?
Yes! We offer flexible recurring delivery options — weekly, fortnightly, or monthly — so you never run out of water. Contact us to set up a delivery schedule that suits you.
What are your minimum order quantities for bulk orders?
Minimum order quantities apply for bulk and business orders. Please contact us for a tailored quote based on your needs.
Payments & Returns
What payment methods do you accept?
We accept all major credit cards, debit cards, and online payment methods through our secure checkout.
What is your return policy?
If you receive a damaged or incorrect order, please contact us within 48 hours of delivery and we will arrange a replacement or refund promptly.
Contact Us
How do I get in touch with Aqua Hub WA?
You can reach us by email at sales@wagh.com.au or through our Contact Us page. We aim to respond to all enquiries within one business day.